REFUND POLICY

REFUND POLICY

Refund Policy
Registration fee payable is non refundable for the services of any country (It includes all expenses incurred at pre and post admission stages for every student under several)
Study Ideas charges the service fee based on the services which include

  • Analyzing the best place for an applicant to study keeping the parameters of the past education, future dream and financial affordability on tuition fee.
  • Give clarity on the process of application, filling the application forms appropriately and other related procedures
  • Guidance on the procedures of the visa by sharing the latest information on documents required which would maximize the chances of getting visa.
  • Study Ideas is not liable to refund of any fees/charges or amount paid by the client if they fail to attend the visa interview or submit documents for processing clients application / visa to the concerned Embassy/Consulate or the VFS or any other authorities.
  • Study Ideas is not liable to refund in case the client drop his/her admission process for what so ever reasons once processing of his/her application is taken up.
  • Study Ideas is not liable to refund any fees or part of the fees if client opts for admissions to different courses / countries or if client opt for Visa under any other category after his/her registration, on his/her own or through any other agency.
  • If the applicant has paid the money through online card services then the client hereby agrees that he or she will not withdraw or is not entitled to take back the amount, or stop payment to the credit card company, except otherwise following the norms of refund as mentioned in the agreement and the procedures prescribed by the law prevailing at that time in the State of Andhra Pradesh and within the Jurisdiction of Hyderabad.
  • Study Ideas is not responsible for the exact amount of registration fee or any other charges towards medicals / books etc that the college/university/institution may fix and collect from time to time. However client will be briefed of the fee structure that is prevailing presently.
  • Client also understands and accepts that no refund or adjustment of Study Ideas fee will be done in the event he or she abandons the original service / process he or she has signed-up for and decides to switch over to another service / process with Study Ideas or opts to apply for student visa to a different country
  • Client also understands and accepts that no refund or transfer of Study Ideas fee to a friend or a relative will be done in the event he or she abandons his or her application or decides to drop out due to any personal or professional reason, during the proceedings after he or she signs-up.
  • The registration charges paid by the client is towards the application fees charged by the college/university, processing the application and the onward courier charges, and other overheads like counseling, canvassing, and other administrative overheads prior to the pre and post admission stage and the same is not refundable and it does not include the tuition fee, hostel fee, deposits or any other charges or fees payable to any college/university/institution or authority.
  • If a particular University requires the client to pay evaluation fees, the fee needs to be borne by the client. The service charges paid by the client are towards the application fees charged by the College / University and do not include Evaluation Fees.

Refund in case of rejection by the Skills Assessing Authority/Immigration and Visa Authorities

  •  In case of rejection by the skills assessing authority/immigration and visa authorities, Study Ideas will not refund any amount.

 

  • Study Ideas is not responsible for refund of any fees or other amounts/charges that have been paid to any college/university/institution for my admission in the event of client securing admission/visa/immigration or not getting or on rejection or non acceptance of clients application at any stage by any authority or in case of I-20 being delayed (except in those cases were Study Ideas has agreed to in writing with the client).

Study Ideas will provide no refund if the visa is rejected for any of the following reasons:

    • Failure in medical test by the client or his or her family members included in the application
    • Failure to provide a genuine police clearance certificate, which is not less than 3 months old
    • Failure to prove sufficient funds for settlement by the client or his or her family members included in the application
    • Submission of fraudulent documents
    • Prior violation of any immigration or visa law by the client or any of his or her family members included in the application
    • Late submission of any additional documents requested by the consulate at a later stage.
    • If a visa interview is requested by the Skills Assessment, Immigration or Visa Authority and the candidate fails to attend
    • If the client fails to get the required score in IELTS or TOEFL to meet the eligibility criteria and as advised by the Study Ideas immigration consultants
    • If the client abandons his/her case within 3 months from the date of registration (No communication with your Immigration consultant for a period of 3 months shall also be deemed to be abandonment)

 

Other Refund policies

  • No Refund in case of Withdrawal/Conversion/Transfer
  • Client understands and accepts that no refund will be given if the client withdraws / abandons his/her application or decides to drop out, due to any reason, during the proceedings after he or she signs-up.

 

Termination of Service 
Study Ideas reserves the right to terminate this agreement at any time. Termination includes cancelling your registration with or ability to have full or partial access to this Website and/or any other service provided to you by us.
Study Ideas reserves the right to terminate this agreement for any reason, including any improper use of this Website; the provision of false or misleading information; or your failure to comply with these terms and conditions.


Complaints 
In case the user has any complaint (s) regarding the services or processes of Study Ideas then he/she can approach Study Ideas and get the registered. All complaints received by Study Ideas are handled by a team dedicated immigration consultants to resolve satisfactorily and all issues/queries of clients regarding Study Ideas are also dealt professionally. Our team makes sure to cater to complaints in best possible manner and provide solutions which result in best services to all Study Ideas clients.
Study Idea registers only genuine complaints; complaints which are not genuine and are a result of client's own negligence or fault are not catered by Study Ideas. Such non genuine complaints can be rejection of visa which can be due to non submission of documents from client's side, absence of client on interview date at immigration office resulting in visa rejection etc. In such cases, Study Ideas will not be responsible and complaints relating to these will not be adhered to.


Privacy and Release of Information 
Study Ideas takes reasonable steps to protect personal information (as defined under the Privacy Act) collected by Study Ideas from misuse and loss and from unauthorized access, modification or disclosure.
Study Ideas may use and disclose the Client's (and if applicable, the Client's family's) personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorized by the Privacy Act.
In general, Study Ideas will disclose the Client's personal information for the following purposes:

  • To conduct our business;
  • To provide and market our services;
  • To communicate with the Client;
  • To comply with our legal obligations; and
  • To help us manage and improve our services

Due to privacy laws, we do not discuss your personal details with any third party enquiring on your behalf (including family) unless you provide your written consent authorizing us to do so.
Please review our privacy policy, which also governs your visit to Study Ideas website, to understand our practices.


Governing Law 
The agreement terms shall be governed by the laws of India. The courts of India shall have exclusive jurisdiction to settle any disputes (including claims of set-off and counterclaims) in connection with this agreement. All disputes are subject to Hyderabad Jurisdiction only.


General

  • No person has been authorized to give any representations on behalf of Study Ideas in regards to the subject matter or the terms of these Terms.
  • Headings in these terms are for convenience only and do not affect the interpretation of these terms.
  • Study Ideas may vary any of these terms and any other information relating to the service at any time, and your subsequent use of the Study Ideas website will be governed by the varied terms.
  • In the event that any of the provisions of these terms are or shall become invalid, illegal or unenforceable, the remaining terms will be unaffected.

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